All Whitepapers | TechDemand

Automate This, Not That

Automate This, Not That

Published By: Research Desk Released: Aug 04, 2021

Companies that effectively use intelligent automation across the enterprise will outperform their peers in key metrics of revenue growth, profitability, and efficiency. But, over 70% of companies stru...

The Ultimate Guide to CX QA Scorecards

The Ultimate Guide to CX QA Scorecards

Published By: Research Desk Released: Aug 04, 2021

Traditional support metrics only give a partial view into agent performance. For more comprehensive insights, customer service teams are now turning to QA processes - and building out highly specializ...

Build Customer Loyalty Through CX eBook

Build Customer Loyalty Through CX eBook

Published By: Research Desk Released: Aug 04, 2021

Customers also tend to spend more and engage more with brands. Providing consistent, high-quality customer experiences is the key to unlocking customer loyalty. In this guide, we provide actionable...

Explore Trace3 Inventory Solutions and Get Free Apple AirPods or a Sonos Speaker

Explore Trace3 Inventory Solutions and Get Free Apple AirPods or a Sonos Speaker

Published By: Research Desk Released: Jul 30, 2021

Trace3 is an enterprise solutions provider with expertise in data center infrastructure, security, and cloud technology. While best known for our advanced consulting services, we also deliver unique v...

Empower contact center agents to work from anywhere

Empower contact center agents to work from anywhere

Published By: Research Desk Released: Jul 30, 2021

Give your contact center the agility it needs by freeing your agents to work securely from wherever they need to be. In this new eBook, you’ll discover how to use fully managed AWS End User Computin...

Explore Trace3 Inventory Solutions and Get Free Apple AirPods or a Sonos Speaker

Explore Trace3 Inventory Solutions and Get Free Apple AirPods or a Sonos Speaker

Published By: Research Desk Released: Jul 29, 2021

Trace3 is an enterprise solutions provider with expertise in data center infrastructure, security, and cloud technology. While best known for our advanced consulting services, we also deliver unique v...

The Internet Outages Survival Guide

The Internet Outages Survival Guide

Published By: Research Desk Released: Jul 29, 2021

In many ways, the cloud has become the new data center, SaaS has become the new application stack, and the Internet has become your new network. The last few years have seen a rapid acceleration of...

Transforming the Digital Supply Chain

Transforming the Digital Supply Chain

Published By: Research Desk Released: Jul 29, 2021

In many ways, the cloud has become the new data center, SaaS has become the new application stack, and the Internet has become your new network. The last few years have seen a rapid acceleration of...

Digital Experience Begins with DNS

Digital Experience Begins with DNS

Published By: Research Desk Released: Jul 29, 2021

The Domain Name System (DNS) is critical to delivering digital experience, yet it is often not given the same attention as other web infrastructure. In fact, our research shows that 60% of enterprises...

Delivering CLIA-Waived POC Platforms: Keys to Success

Delivering CLIA-Waived POC Platforms: Keys to Success

Published By: Research Desk Released: Jul 28, 2021

To earn a CLIA Waiver, you must make your POC platform easy to use. Download this guide and get best practices for meeting the FDA’s demanding criteria for safety, accuracy and simplicity. Receiv...

Our Brands