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Customer Onboarding Ebook

Customer Onboarding Ebook

Published By: Research Desk Released: Aug 27, 2021

SaaS onboarding makes or breaks your customer retention. It’s a learn-or-churn, adopt-or-get-dropped experience for users. For this reason, everyone is trying to crack the code on how to create the ...

Churnopedia

Churnopedia

Published By: Research Desk Released: Aug 27, 2021

To advance as a Customer Success professional, not only do you need to be well-versed in measuring customer health, but also the health of subscription businesses. Understanding the metrics that SaaS ...

Churn Monster Playbook

Churn Monster Playbook

Published By: Research Desk Released: Aug 27, 2021

If you are responsible for Customer Success in your subscription model company, you have monsters in your closet. These churn monsters take big bites out of your customer base. Even superior products ...

Use a Modern App Platform and AI to Deliver Frictionless Customer Experiences

Use a Modern App Platform and AI to Deliver Frictionless Customer Experiences

Published By: Research Desk Released: Aug 25, 2021

For any business, the goal is to continue attracting new customers and retain existing ones, all the while ensuring increased customer satisfaction and revenue (not always in this order). Customer exp...

Best Practices for Change Management in Supply Chain

Best Practices for Change Management in Supply Chain

Published By: Research Desk Released: Aug 23, 2021

Successfully adopt new technologies, so your supply chain can maximize its performance Bad News: The global supply chain is more complex than ever. Consumer expectations are higher than ever. Busin...

How SCSM Improves Your Supply Chain

How SCSM Improves Your Supply Chain

Published By: Research Desk Released: Aug 23, 2021

Today’s fast-paced world has created an increasingly complex and competitive supply chain industry that demands a solution to match. Supply Chain Service Management (SCSM) offers a dynamic and agile...

5 Mistakes Supply Chain Leaders Keep Making

5 Mistakes Supply Chain Leaders Keep Making

Published By: Research Desk Released: Aug 23, 2021

And, how to fix them Stop making the same mistakes over and over again. They’re costing you time and money. In this guide we’ll explain: 5 of the most repeated mistakes in supply chain, ...

National Settlement Depository Case Study

National Settlement Depository Case Study

Published By: Research Desk Released: Aug 20, 2021

The National Settlement Depository (NSD) is a non-banking credit organization, central depository of the Russian Federation, and a trader in the securities market. It offers customers cash management ...

Key Steps to Raising Hotline Awareness

Key Steps to Raising Hotline Awareness

Published By: Research Desk Released: Aug 20, 2021

First, let's consider why a healthy speak-up reporting volume is important. The existence of a strong speak-up culture is widely accepted as fundamental to any ethics and compliance program. In additi...

Want to Save Costs When Cooling Your Data Center?

Want to Save Costs When Cooling Your Data Center?

Published By: Research Desk Released: Aug 13, 2021

134086 Want to Save Costs When Cooling Your Data Center? Modern servers are requiring more and more power to keep the CPUs and GPUs from overheating. Traditional airflow over the microprocessors is ap...

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