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Churn Monster Playbook

Churn Monster Playbook

Published By: Research Desk Released: Sep 10, 2021

If you are responsible for Customer Success in your subscription model company, you have monsters in your closet. These churn monsters take big bites out of your customer base. Even superior products ...

Build a foundation for the future of work.

Build a foundation for the future of work.

Published By: Research Desk Released: Sep 09, 2021

Hybrid work environments are here to stay. But to succeed, teams need innovative tools that enable everyone to participate equally, regardless of location, role, language, or device. Google Workspa...

Addressing Challenges Now and In The Future

Addressing Challenges Now and In The Future

Published By: Research Desk Released: Sep 03, 2021

According to a 2021 McKinsey and amp; Company survey, the Covid-19 pandemic has changed the pace of organisations, as it has created new vulnerabilities, especially to their profit structures, abilit...

Explore ways to make hybrid work productive.

Explore ways to make hybrid work productive.

Published By: Research Desk Released: Sep 03, 2021

Your company’s success depends on hybrid teams – a mix of remote, front-line, and in-office workers. But how do you manage the post-pandemic transition to the new way of working? Learn about Go...

Create what’s next for your workforce

Create what’s next for your workforce

Published By: Research Desk Released: Sep 03, 2021

Is your team set up to succeed in the new way of working? Your team may be hybrid, working both from home and from the office. You may be collaborating with distributed external agencies and partne...

How Google is doing hybrid work

How Google is doing hybrid work

Published By: Research Desk Released: Sep 03, 2021

The world moved to remote working out of necessity, and now, many are planning for a return to the office. What does the future of your workplace look like? At Google, we’ve set our sights on a hybr...

Case Study: Journeys and NPS Help with Customer Onboarding and Health Monitoring

Case Study: Journeys and NPS Help with Customer Onboarding and Health Monitoring

Published By: Research Desk Released: Aug 30, 2021

Untappd is a growing technology platform that allows consumers to ‘check in’ and share which beers they are currently enjoying. Besides creating a tight-knit community of beer enthusiasts, Untappd...

Case Study: ChurnScores Proactively Engage Clients Offering High Touch Service

Case Study: ChurnScores Proactively Engage Clients Offering High Touch Service

Published By: Research Desk Released: Aug 30, 2021

MineralTree is a payment platform that helps thousands of businesses automate their invoice-to-pay process. By cutting-out manual tasks like data entry, payment tracking and waiting for authorizati...

How LabPON meets rising pathology demand with Concentriq

How LabPON meets rising pathology demand with Concentriq

Published By: Research Desk Released: Aug 30, 2021

Laboratorium Pathologie Oost-Nederland—better known as LabPON—is the first laboratory in the world to reach 100% digital pathology diagnosis. As their caseloads grow, they rely on the Concentriq d...

MineralTree: ChurnScore Enable Payment Platform to Proactively Engage Clients and Offer High Touch Service

MineralTree: ChurnScore Enable Payment Platform to Proactively Engage Clients and Offer Hi...

Published By: Research Desk Released: Aug 27, 2021

MineralTree is a payment platform that helps thousands of businesses automate their invoice-to-pay process. By cutting-out manual tasks like data entry, payment tracking and waiting for authorizations...

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