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Auradine Raises USD 153M for AI Network Hardware ...
Mercury Secures USD 300 M on USD 3.5 B Valuation f...
Quantum Machines Raises USD 170 M for Quantum Comp...
Olas Raises USD 13.8M to Launch a Decentralized AI...
D3 Global Raises USD 25M to get Domain Names on th...
Humanity Protocol Raises USD 20M for Identity Bloc...
Circle Internet Acquires Hashnote Management Crypt...
Chainalysis Acquires Alterya that Detects Financia...
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8 Biggest Mistakes IT Practitioners Make and How to Avoid Them
Sponsored by:
Splunk
Published By: Research Desk
Released: Dec 03, 2021
Organizations across the world struggle with numerous IT monitoring challenges — hybrid environments, lack of visibility during cloud migration, multiple monitoring tools, reliance on manual process...
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2021 Gartner® Market Guide for IT Infrastructure Monitoring Tools
Sponsored by:
Splunk
Published By: Research Desk
Released: Dec 03, 2021
With the rise of multicloud adoption, there’s a new wave of monitoring challenges. IT infrastructure monitoring (ITIM) tools help tackle these new challenges and offer visibility across hybrid in...
Read more
A Practical Guide To Mastering Bots
Sponsored by:
Genesys
Published By: Research Desk
Released: Dec 02, 2021
Bots do more than automate self-service. When used strategically, chatbots elevate the customer experience (CX) and provide measurable gains for your business. And by taking on mundane, repetitive tas...
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The Three Customer Service Megatrends In 2021: Post-Pandemic Customer Service Excellence
Sponsored by:
Genesys
Published By: Research Desk
Released: Dec 02, 2021
The COVID-19 pandemic shed light on the need for contact center modernization to provide seamless customer experiences and to eliminate repetitive tasks. This crisis also revealed the important role o...
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Seven Best Practices for Building Customer Loyalty
Sponsored by:
Genesys
Published By: Research Desk
Released: Dec 02, 2021
Happy customers often become loyal ones. And those loyal customers not only reduce your marketing costs and purchase more products, they also become brand advocates whose influence in digital channels...
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“2021 Q3 Cofense Phishing Review for MSPs”
Sponsored by:
Cofense
Published By: Research Desk
Released: Dec 01, 2021
The Q3 2021 Cofense Phishing Review gives MSPs, like you, actionable data you can use to protect against phishing threats, both for you and your customer's business. The Cofense Intelligence™ tea...
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2021 Annual State of Phishing
Sponsored by:
Cofense
Published By: Research Desk
Released: Dec 01, 2021
Phishing Campaigns Continue to Evolve and Innovate If we learned anything from 2020, it’s that threat actors’ ability to quickly adjust their methods to world events can be lightning fast. From...
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Building an Open, Secure, and Flexible Edge Infrastructure
Sponsored by:
RedHat
Published By: Research Desk
Released: Nov 30, 2021
Edge solutions are driving the next wave of innovation as organizations execute on digital transformation initiatives. Download to discover more....
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Red Hat Enterprise Linux for Edge Computing
Sponsored by:
Redhat
Published By: Research Desk
Released: Nov 25, 2021
Red Hat Enterprise Linux for Edge Computing Enterprises are shifting towards edge computing as part of their digital transformation journey to the hybrid cloud. Part of this shift allows enterprises t...
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Elementum vs. Zendesk
Sponsored by:
Elementum
Published By: Research Desk
Released: Nov 24, 2021
A Modern SaaS Platform Built Specifically for Supply Chain You wouldn’t expect Customer Support to solve your supply chain problems, so why would your supply chain depend on Customer Support soft...
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